Ticket Holder Guidelines

Please note that all shows at University Concert Hall will operate within any government guidelines which are in place at the time of the show.

  • Please do not attend the show if you are suffering with any symptoms of Covid-19  and please contact the Box Office team on support@uch.ie or 061 331549 who will assist you further
  • Tickets should be purchased through uch.ie or via phone on 061 331549 ahead of the performance
  • Please pre-print your tickets at home or present them on a mobile device for admission.
  • Your contact details will be collected at the time of booking. These will be used to contact you regarding the event, and may be used for the purpose of contact tracing if required by the HSE.
  • Once purchased, tickets are non-transferable and non-refundable.
  • The Bar at UCH will be open 1.5 hours before events and during intervals. Please note that alcohol is not permitted in the auditorium.
  • Additional changes to your booking may be necessary and will be communicated via email. Please ensure your email address is correct on your UCH account by clicking HERE.
  • It is essential that you remain in your allocated seat for the duration of the concert.  Please do not occupy any empty seats.
  • Please use the hand-sanitising units which are readily available in convenient locations throughout the venue.
  • If you develop COVID-19 symptoms while at UCH, please advise the nearest staff member immediately, and we will assist you.
  • Pictures and video may be taken during shows at UCH. This material in media for marketing materials including social media, website, advertising and press.
  • This document is intended to be supplemental to any Government Guidelines.