girl out side the inquiry office

Booking Information

General Information

For bookings & enquiries please call 061 331549 or email

Box Office opening hours:

Monday – Friday: 1pm – 5pm
The Box Office will be also open for 1 hour before a show is due to take place.

  • UCH are not currently offering a collection service from the Box Office. Tickets will be issued as e-tickets or can be posted
  • Once purchased, tickets cannot be exchanged or refunded. However, customers can avail of the option to purchase ticket insurance through a third party provider, secure my booking, at the time of purchase. For full details see
  • If the show is Sold Out, please contact the Box Office and the team will endeavour to sell on your tickets for you. Additional charges may apply
  • An e-ticket can be e-mailed to you, even if booking by phone/in person
  • Please note wheelchair and companion spaces can only be booked via the Box Office and are not available for sale online. For further information please go to Accessibility
  • For any further information please contact the on 061 331549


Online: Visit our What’s On page, select the show you wish to see and follow the instructions.

Phone: Call 061 331549 to speak to a member of our Box Office team

In Person: Visit our Box Office in the Foundation Building of University of Limerick within our opening hours

Click here for more information on our booking terms and conditions.

Booking Fees

*Standard Booking Fee: €2.50 per ticket.
(Booking fees include processing and service charges and are non-refundable)

Postage Fee: €1.75 charge if post is chosen as delivery method (postage fees are non-refundable)

*Please note the above are “standard booking fees”. Some variations may apply. Please check event and booking fees at time of booking.

  • Online bookers will automatically receive an e-ticket at no extra cost
  • If booking in person or on the phone you can chose to receive an e-ticket at no extra cost
  • No booking fees apply for Groups of 10+
  • No booking fees apply for Friends of UCH. For further information on becoming a Friend of UCH please go to Become A Friend
  • With the exception of “Family” tickets for Panto, concession tickets are otherwise not available for sale online and must be purchased via the Box Office


Concessions are available for selected concerts to Friends of UCH, Senior Citizens, Students, University of Limerick Staff, Wheelchair and Companion spaces, Unwaged & Groups.

Group Bookings

Group bookers can sometimes avail of concession rates. Please contact the Box Office on directly to make enquiries or if you would like to be kept up to date on events as a booker for groups / Sports & Social clubs etc.

Frequently Asked Questions

Your Online Account

Please click HERE to log in to Your Account (from here you can check your future bookings, forward tickets to friends, download tickets or access them for scanning).
Please note that if you have not recently made a booking online with us (since June 26th 2019) you will have to Set Up a New Account as we have recently upgraded our booking system.

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