Department: Marketing and Communications Department
Reports to: Marketing & Sales Manager
Line Management: Box Office Sales Team
Contract Type: Permanent Role on successful completion of Probation
Hours: Full-Time role with Annual Leave and Pension benefits. The Box Office Manager will be required to work in accordance with the programme of events. Therefore, their working hours will vary in line with service needs.
Start date: August/September 2023
The Box Office Manager’s role is a pivotal role within the company. Their primary role is to lead and manage Box Office and Sales operations. They will be responsible for a wide range of duties including generating ticket sales, scheduling staff, monitoring and reporting on sales, income reconciliation, website integration in addition to managing general queries from the public and promoters.