University Concert Hall strives to make the venue as accessible as possible for all and has a number of facilities to achieve this including a wheelchair lift, hearing loop headsets and occasional sensory friendly performances.
Our staff are on hand at all times so please do not hesitate to ask for assistance at the time of booking or when attending a show.
Wheelchair Users / Impaired Mobility
University Concert Hall is accessible for wheelchair users and those with impaired mobility from both entrances (Foundation Car Park entrance & UL Plaza entrance).
From the Foundation Car Park entrance there is a lift – located through the glass doors at the end of the atrium and to the left – which will bring you to G level where the box office, auditorium, toilets, bar and cafe are located.
From the UL Plaza entrance, you will come in on G level.
There are 4 designated wheelchair and companion spaces in UCH, 3 of which are located in Row O with 1 in Row Z.
Those in Row O are accessed via Door 4 and by wheelchair lift.
The space in Row Z is accessed via Door 3 and is located just inside the door.
A Front of House Usher will always be assigned to Door 4 when the wheelchair spaces are in use and will be available to offer assistance / operate the lift before, during and after the performance as required.
There are 6 designated parking spaces located in the Main UCH/Foundation Building car park and a further 2 in the nearest overflow car park (No. 4 – to the rear of UCH) which leads to the Plaza entrance. Car Park Map
Please note wheelchair and companion spaces can only be booked via the Box Office and are not available for sale online. UCH Box Office – 061 331549
Hard of Hearing
A Sennheiser induction loop system is in operation throughout the auditorium for patrons with hearing difficulties.
People with hearing aids should set them to ‘Infra-Red Mode’.
Headsets are available from the Box Office on request.
UCH would like to thank Fergusons for their sponsorship of this loop system.
University Concert Hall welcomes Assistance Dogs. If you have an assistance dog, please advise the Box Office at the time of booking and they can then allocate the most appropriate seating for you. UCH Box Office – 061 331549
Sensory Friendly Performances
On occasion we are in a position to run Sensory Friendly performances for people with special needs e.g. during the run of Panto. These performances will typically feature lower music, brighter lights, an absence of sudden noise and other subtle changes that will make the performance more accessible.
Sensory Friendly Performances will be clearly highlighted online and you can also contact the Box Office for further details.